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        Booking terms & conditions.

          1 General

1.2 All bookings accepted by Orlando dream house are subject to these terms and conditions.

1.3 All prices stated are in UK Pounds Sterling or American US Dollars.

          2 Booking procedure and payment terms

2.1 Once your booking has been confirmed, a non-refundable deposit of £100 or $150 per week will be required to secure your dates.

2.2 The rental balance will be due 12 weeks before your departure. If your departure date is less than 3 months away, the full rental balance will be due as soon as your booking has been confirmed.

2.3 Prior to departure, we require a cheque for the sum of £200 or $300. This represents a security deposit and will be refunded after your vacation pending a satisfactory inspection.

2.4 United States customers:$650 a week and a deposit money of $200 returnable after inspection of property by the management company.

          3 Cancellations

          We strongly recommend dependent holiday insurance.

3.1 The rental agreement maybe cancelled at any time after it has been confirmed. Cancellations must be in writing.

3.2 We reserve the right to cancel the holiday if payment has not been received in accordance with clauses 2.1, 2.2 and 2.3 above.

3.3 The following cancellation charges will apply to all rentals cancelled in accordance with clauses 3.1 and 3.2 above.

Any cancellations - loss of rental deposit

30 to 60 days - 50% of total rental

Within 30 days - 100% of total rental



           We will gladly provide proof of holiday payment to your insurance company.

          4 Accommodations

4.1 The accommodation provided is only for the use of persons named by the client on the booking form, subletting, sharing or assigning is prohibited.

4.2 The property will be available to clients after 4p.m. Florida time on the day of arrival unless otherwise agreed. All accommodation must be vacated by 11 a.m. Florida time on the day of departure.

4.3 An adult must accompany persons under the age of 18.

4.4 We will not be liable for any loss or injury resulting from the use of the property and pool.

4.5 Swimming pools are dangerous and ours is not to be used by children without adult supervision.

4.6 While in normal circumstances you will be accommodated in the home of your choice, we reserve the right to substitute accommodation of a similar or higher standard should this be operationally necessary.

          5 Complaints

5.1 In the unlikely event that the client has any reason for complaint or dissatisfaction, they must contact the local Management Company caring for the property in Florida immediately so that remedial action may be taken. Details of how to contact the management company will be found in the accommodation.

          6 Smoking

6.1 For the comfort and safety of our guests, smoking is not permitted in the home.

          7 Animals and Pets

7.1 Animals and Pets are not permitted in the Home.  This condition is strictly enforced.
 

Please note that a $300 fine will incur if 6.1 or 7.1 are violated.

8        8 For bookings of less than one weeks stay.

          The guest is responsible for payment of the clean. Most cleans start at $65.